SEMEON ANALYTICS

An AI-Powered Text Analytics Platform for Customer Feedback Analysis

The Platform

The Power of Semeon Analytics

Adopt a data-driven, customer centric approach by capturing and analyzing all of your customer, employee and marketplace feedback data in less time and with unmatched precision.

Precise Concept Extraction

Semeon automatically extracts the most relevant multi-word concepts directly from your data – feedback is immediatly organized with 90% less analysis time.
Quickly drill into your concepts to find out exactly what was said, by whom and in which context.

Unmatched Analytical Power

We measure the sentiment behind your feedback data
and visually represent the positive and negative qualities of
the concepts extracted.
You can also dive into your data with the power of a professional analyst by applying multi-layered custom filters and draw meaningful conclusions fast, all from within the platform.

Unmatched Analytical Power

Semeon measures the sentiment behind your feedback data
and visually represents the positive and negative qualities of
the concepts extracted.
You can also dive into your data with the power of a professional analyst by applying multi-layered custom filters and draw meaningful conclusions fast, all from within the platform.

Flexible Classification & Reporting

Our automated classification lets you group themes together in a hierarchy so you can quickly identify the problems that require your immediate attention. 
Generate insightful dashboards filtered by any field defined
in your data.

See for yourself!

Try our ALL-INCLUSIVE turnkey solution for 2 months for 2,900 CA$. We take care of everything for you:

  • Guided tour and access to the platform
  • Data import and complete analysis by our experts
  • Monthly custom report
  • One-on-one report delivery with comments

Pricing

Annual subscription starting at

950 CA$/ month

Flexible pricing means that we make sure to provide a solution that fits your analytical objectives, budget and volume of feedback data.

Services

We Can Help With Anything

Training

We can provide hands-on training
to ensure that you have in-house experts in no time.

Data import

We can help determine the
best axis of analysis based on
your business needs.

Custom classification

We can create a classification structure specific to your analysis and reporting needs.

Data analysis

Our analysts can evaluate your data for you, isolating key themes or indicating trends.

Reporting

Our team of experts can
produce graphical reports per
your specifications.

Turnkey project

We can take on any of your text analysis projects from start to finish according to your requirements.

Roles

A Text Analytics Solution Made For You

Market Research

Automatically analyze thousands
of free-text survey answers and
call transcripts without any
manual coding.

Customer Experience

Know how customers feel about every area of your business and address pain points with
timely insights.

Product Experience

Get a global view of your customer requests and complaints to quickly  identify priorities in your product development roadmap.

Contact Center Experience

Quickly analyze call transcripts
and survey data to monitor
agent performance and
customer satisfaction.

Our Clients

What Our Clients Say About Us

“I am confident that using a context-based approach has allowed us to understand our members, communication channels, and brand on a deeper level.”

Victoria Hubbell

Senior VP of Strategy and Stakeholder Relations

“We have the highest regard for the work Semeon has produced on our behalf. The power and precision of Semeon’s platform has helped us gain actionable insights about user experience.”

Alexandre Tellier

Research Director

“Semeon’s team immediately understood how our political research needs differed from a corporate client and the analysis they provided each week was insightful and thorough.”

Christine L. Matthews

President

Ready To See It In Action?
Get Started With a Custom Demo!

Fill out this form and we will be in touch shortly. Or call us at 1 866-630-6000.