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Want to Learn About Text Analytics?
10 features to look for in a text analytics platform
AI-based analytics platforms have demonstrated how versatile they can be and how quickly they can optimize any set of data. They are absolutely worth investing in for any organization with large sets of unstructured data. However, with all the text analytics platforms...
Guide to text analytics for call centers
Text-based interactions are a fundamental part of the relationship between a brand and its customers. People are more eager than ever to express their opinions about the products and services they use, and businesses can learn how to improve customer satisfaction by...
ATW Tech sees great world opportunities for their artificial intelligence
ATW Tech CTO Alkis Papadopoullos joined Steve Darling from Proactive to share news about the company that specializes in telephone billing and alternative payment solutions for fixed and mobile lines and also providing a solution for customer feedback. Papadopoullos...
Comment améliorer l’expérience client numérique
L'expérience client numérique devient l'un des principaux prédicteurs en termes de fidélisation de la clientèle et de fidélité à la marque. Pour être un leader du marché à l'ère numérique, les entreprises doivent dépasser les attentes des clients lors des interactions...
How to Improve the Digital Customer Experience
Digital customer experience is becoming one of the main predictors of customer retention and brand loyalty. To be a market leader in the digital era, brands need to exceed customer expectations during online interactions. According to recent studies, emotionally...
Semeon Releases a New Version of its Text Analytics Platform
Semeon’s latest version includes features which offer significant productivity and flexibility gains for clients MONTREAL, Feb 24, 2022— Semeon Analytics (the “Company”), an ATW Tech company (TSX-V: ATW), is pleased to announce the release of a new version of its text...